Introduction and central concepts



Bjarnason, E., Wnuk, K., & Regnell, B. (2011, August). Requirements are slipping through the gaps? A case study on causes & effects of communication gaps in large-scale software development. In 2011 IEEE 19th international requirements engineering conference (pp. 37-46). IEEE.

Campos, D. B., de Resende, L. M. M., & Fagundes, A. B. (2020). The Importance of Soft Skills for the Engineering. Creative Education11(08), 1504.

Capretz, L. F., & Ahmed, F. (2018). A call to promote soft skills in software engineering. arXiv preprint arXiv:1901.01819

Markes, I. (2006). A review of literature on employability skill needs in engineering. European Journal of Engineering Education31(6), 637-650.

Matturro, G., Raschetti, F., & Fontán, C. (2019). A Systematic Mapping Study on Soft Skills in Software Engineering. J. UCS25(1), 16-41.

Morreale, S. P., Osborn, M. M., & Pearson, J. C. (2000). Why communication is important: A rationale for the centrality of the study of communication. JACA-ANNANDALE-1, 1-25.

Nguyen, D. Q. (1998). The essential skills and attributes of an engineer: A comparative study of academics, industry personnel and engineering students. Global J. of Engng. Educ2(1), 65-75.

Riemer, M. J. (2007). Communication skills for the 21st-century engineer. Global J. of Engng. Educ11(1), 89-100.

Robles, M. M. (2012). Executive perceptions of the top 10 soft skills needed in today's workplace. Business communication quarterly75(4), 453-465.

Effective Feedback



ACT Government (n.d). The Art of Feedback: Giving, Seeking and Receiving Feedback. [White Paper]. ACTPS Performance Framework.

Harro-Loit, H. (2019). Feedback and Feedforward as a Dialogic Communication in the Learning Environment. In The Essence of Academic Performance. IntechOpen.

Hattie, J., & Timperley, H. (2007). The power of feedback. Review of educational research77(1), 81-112.

Hatziapostolou, T., & Paraskakis, I. (2010). Enhancing the Impact of Formative Feedback on Student Learning through an Online Feedback System. Electronic Journal of E-learning8(2), 111-122.

Li, J., & De Luca, R. (2014). Review of assessment feedback. Studies in higher education39(2), 378-393.

Nonverbal communication



Schneider, J., Börner, D., Van Rosmalen, P., & Specht, M. (2017). Presentation Trainer: what experts and computers can tell about your nonverbal communication. Journal of computer assisted learning33(2), 164-177.

Hall, J. A., Coats, E. J., & LeBeau, L. S. (2005). Nonverbal behavior and the vertical dimension of social relations: a meta-analysis. Psychological bulletin131(6), 898.

Hans, A., & Hans, E. (2015). Kinesics, haptics and proxemics: Aspects of non-verbal communication. IOSR Journal of Humanities and Social Science (IOSR-JHSS)20(2), 47-52.

Barry, B. E., Bodenhamer, J., & O'Brien Jr, J. J. (2011). Student nonverbal communication in the classroom. In American Society for Engineering Education (pp. 1-14). American Society for Engineering Education.

Active listening



Bauer, C., & Figl, K. (2008, October). Active listening? in written online communication-a case study in a course on ?soft skills for computer scientists. In 2008 38th Annual Frontiers in Education Conference (pp. F2C-1). IEEE.

Ferrari-Bridgers, F., Stroumbakis, K., Drini, M., Lynch, B., & Vogel, R. (2017). Assessing critical-analytical listening skills in math and engineering students: An exploratory inquiry of how analytical listening skills can positively impact learning. International Journal of Listening31(3), 121-141.

Leydens, J. A., & Lucena, J. C. (2009). Listening as a missing dimension in engineering education: Implications for sustainable community development efforts. IEEE transactions on professional communication52(4), 359-376.

Weger Jr, H., Castle, G. R., & Emmett, M. C. (2010). Active listening in peer interviews: The influence of message paraphrasing on perceptions of listening skill. The Intl. Journal of Listening24(1), 34-49.

Public speaking in the IT world



Raja, F. (2017). Anxiety Level in Students of Public Speaking: Causes and Remedies. Journal of education and educational development4(1), 94-110.

Nazligul, M. D., Yilmaz, M., Gulec, U., Gozcu, M. A., O?Connor, R. V., & Clarke, P. M. (2017, September). Overcoming public speaking anxiety of software engineers using virtual reality exposure therapy. In European Conference on Software Process Improvement (pp. 191-202). Springer, Cham.

Ward, A. E., Baruah, B. J., & Jackson, N. (2016, November). The assessment of engineering student public speaking ability: What, how and issues. In International Conference on Engineering Education and Research. York.

Questioning techniques

Slides (soon)


Anish, P. R., Balasubramaniam, B., Sainani, A., Cleland-Huang, J., Daneva, M., Wieringa, R. J., & Ghaisas, S. (2016, May). Probing for requirements knowledge to stimulate architectural thinking. In Proceedings of the 38th International Conference on Software Engineering (pp. 843-854).

Bjarnason, E., Wnuk, K., & Regnell, B. (2011, August). Requirements are slipping through the gaps?A case study on causes & effects of communication gaps in large-scale software development. In 2011 IEEE 19th international requirements engineering conference (pp. 37-46). IEEE.

Ferrari, A., Spoletini, P., Bano, M., & Zowghi, D. (2019, September). Learning requirements elicitation interviews with role-playing, self-assessment and peer-review. In 2019 IEEE 27th International Requirements Engineering Conference (RE) (pp. 28-39). IEEE.

Smith, A., (2017, June). Do you ever get frustrated with your Junior Developer(s)?

Intrapersonal communication

Slides (soon)


Deveci, T., & Nunn, R. (2017). Intrapersonal communication as a lifelong learning skill in engineering education. Journal of Higher Education7(1).

Gainsburg, I., & Kross, E. (2020). Distanced self-talk changes how people conceptualize the self. Journal of Experimental Social Psychology88, 103969.

Niga, M. J., Wibowo, M. E., & Purwanto, E. (2019). The Effectiveness of Group Counseling with Games and Self-talk Technique to Reduce Communication Apprehension. Jurnal Bimbingan Konseling8(4), 118-124.

Shadinger, D., Katsion, J., Myllykangas, S., & Case, D. (2020). The Impact of a Positive, Self-Talk Statement on Public Speaking Anxiety. College Teaching, 68(1), 5-11.