Introduction and central concepts
Slides
References
Bjarnason, E., Wnuk, K., & Regnell, B. (2011, August). Requirements are slipping through the gaps? A case study on causes & effects of communication gaps in large-scale software development. In 2011 IEEE 19th international requirements engineering conference (pp. 37-46). IEEE. https://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=6051639&casa_token=60fq95f_BU0AAAAA:5DKmp73rH3S8WJfvjYSZk56pD9sdL1IR1AOCQ1Eodd1PhLTnHH1xZaM-bc0feQLuIIQ471zYvE4&tag=1
Campos, D. B., de Resende, L. M. M., & Fagundes, A. B. (2020). The Importance of Soft Skills for the Engineering. Creative Education, 11(08), 1504. https://www.scirp.org/pdf/ce_2020082711415017.pdf
Capretz, L. F., & Ahmed, F. (2018). A call to promote soft skills in software engineering. arXiv preprint arXiv:1901.01819. https://arxiv.org/pdf/1901.01819
Markes, I. (2006). A review of literature on employability skill needs in engineering. European Journal of Engineering Education, 31(6), 637-650. https://www.tandfonline.com/doi/pdf/10.1080/03043790600911704?casa_token=sIRrFWCuVM0AAAAA:nQxYTwBve3_o_y49GkwcXnIoVFdlXd7iuBv_7sk5845kh00TPt1gngwiCHq_bkiy8fEvoYgmQDZPJQ
Matturro, G., Raschetti, F., & Fontán, C. (2019). A Systematic Mapping Study on Soft Skills in Software Engineering. J. UCS, 25(1), 16-41. https://www.academia.edu/download/59130321/19_JUCS_A_systematic_mapping_study_on_soft_skills_in_software_engineering20190505-130120-139nnsq.pdf
Morreale, S. P., Osborn, M. M., & Pearson, J. C. (2000). Why communication is important: A rationale for the centrality of the study of communication. JACA-ANNANDALE-, 1, 1-25. https://www.academia.edu/download/49426190/PDF-ATD-JACA-Why_Communication_is_Important__Rationale_for_Centrality_of_the_Study_of_Communication.pdf
Nguyen, D. Q. (1998). The essential skills and attributes of an engineer: A comparative study of academics, industry personnel and engineering students. Global J. of Engng. Educ, 2(1), 65-75. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.124.1502&rep=rep1&type=pdf
Riemer, M. J. (2007). Communication skills for the 21st-century engineer. Global J. of Engng. Educ, 11(1), 89-100. https://www.researchgate.net/profile/Marc_Riemer2/publication/299507876_Communication_Skills_for_the_21st_Century_Engineer/links/56fc733408ae8239f6dc49c7/Communication-Skills-for-the-21st-Century-Engineer.pdf
Robles, M. M. (2012). Executive perceptions of the top 10 soft skills needed in today's workplace. Business communication quarterly, 75(4), 453-465. https://journals.sagepub.com/doi/pdf/10.1177/1080569912460400?casa_token=hOM4x6pvC_oAAAAA:rboBZR4n-iWjKrDgc-1mf43BqwNNcGElubGTJ7tCqJ5NJEnX64U_SdyNlyQod-eA_vsU0B5a3ktfcQ
Effective Feedback
Slides
References
ACT Government (n.d). The Art of Feedback: Giving, Seeking and Receiving Feedback. [White Paper]. ACTPS Performance Framework. http://www.cmd.act.gov.au/__data/assets/pdf_file/0003/463728/art_feedback.pdfHarro-Loit, H. (2019). Feedback and Feedforward as a Dialogic Communication in the Learning Environment. In The Essence of Academic Performance. IntechOpen. https://www.intechopen.com/chapter/pdf-download/70520
Hattie, J., & Timperley, H. (2007). The power of feedback. Review of educational research, 77(1), 81-112. https://journals.sagepub.com/doi/pdf/10.3102/003465430298487?casa_token=Q-vanhXf11EAAAAA:TBas60gm7U4nuZeXc7upVTgwzO9zINYosKiq3y8hjqq2xAHlRJXbIFF5YVuQN-65OaazUcpa7wESeA
Hatziapostolou, T., & Paraskakis, I. (2010). Enhancing the Impact of Formative Feedback on Student Learning through an Online Feedback System. Electronic Journal of E-learning, 8(2), 111-122. https://files.eric.ed.gov/fulltext/EJ895699.pdf
Li, J., & De Luca, R. (2014). Review of assessment feedback. Studies in higher education, 39(2), 378-393. https://www.tandfonline.com/doi/pdf/10.1080/03075079.2012.709494?casa_token=NyJU2tCsfPsAAAAA:PAvMbJJjedEVvA0yEyS4Bvqd9amCD6Bh8MsUuyZPV1PWr811D3Rfcd-wTJP37vUesRp3qMleGcFMkg
Nonverbal communication
Slides
References
Schneider, J., Börner, D., Van Rosmalen, P., & Specht, M. (2017). Presentation Trainer: what experts and computers can tell about your nonverbal communication. Journal of computer assisted learning, 33(2), 164-177. https://onlinelibrary.wiley.com/doi/abs/10.1111/jcal.12175
Hall, J. A., Coats, E. J., & LeBeau, L. S. (2005). Nonverbal behavior and the vertical dimension of social relations: a meta-analysis. Psychological bulletin, 131(6), 898. http://www.wisebrain.org/papers/NonverbCommVerticalRels.pdf
Hans, A., & Hans, E. (2015). Kinesics, haptics and proxemics: Aspects of non-verbal communication. IOSR Journal of Humanities and Social Science (IOSR-JHSS), 20(2), 47-52. http://www.academia.edu/download/47617990/H020244752.pdf
Barry, B. E., Bodenhamer, J., & O'Brien Jr, J. J. (2011). Student nonverbal communication in the classroom. In American Society for Engineering Education (pp. 1-14). American Society for Engineering Education. https://westpoint.edu/sites/default/files/inline-images/centers_research/center_for_teching_excellence/PDFs/mtp_project_papers/Barry_11.pdf
Active listening
Slides
References
Bauer, C., & Figl, K. (2008, October). Active listening? in written online communication-a case study in a course on ?soft skills for computer scientists. In 2008 38th Annual Frontiers in Education Conference (pp. F2C-1). IEEE. https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=4720282
Ferrari-Bridgers, F., Stroumbakis, K., Drini, M., Lynch, B., & Vogel, R. (2017). Assessing critical-analytical listening skills in math and engineering students: An exploratory inquiry of how analytical listening skills can positively impact learning. International Journal of Listening, 31(3), 121-141. https://www.tandfonline.com/doi/full/10.1080/10904018.2016.1222910?casa_token=xULdeTVqi2AAAAAA%3AZZMMQwtuvL2LthRArYeP1uROKoy-sV2L5lJ2LHKC1v1ohXVrehTbzulacIMvMT7oN9OelM2r-6_3#aHR0cHM6Ly93d3cudGFuZGZvbmxpbmUuY29tL2RvaS9wZGYvMTAuMTA4MC8xMDkwNDAxOC4yMDE2LjEyMjI5MTA/bmVlZEFjY2Vzcz10cnVlQEBAMA==
Leydens, J. A., & Lucena, J. C. (2009). Listening as a missing dimension in engineering education: Implications for sustainable community development efforts. IEEE transactions on professional communication, 52(4), 359-376. https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=5313652
Weger Jr, H., Castle, G. R., & Emmett, M. C. (2010). Active listening in peer interviews: The influence of message paraphrasing on perceptions of listening skill. The Intl. Journal of Listening, 24(1), 34-49. https://www.tandfonline.com/doi/full/10.1080/10904010903466311
Public speaking in the IT world
Slides
References
Raja, F. (2017). Anxiety Level in Students of Public Speaking: Causes and Remedies. Journal of education and educational development, 4(1), 94-110. https://files.eric.ed.gov/fulltext/EJ1161521.pdf
Nazligul, M. D., Yilmaz, M., Gulec, U., Gozcu, M. A., O?Connor, R. V., & Clarke, P. M. (2017, September). Overcoming public speaking anxiety of software engineers using virtual reality exposure therapy. In European Conference on Software Process Improvement (pp. 191-202). Springer, Cham. http://earsiv.cankaya.edu.tr:8080/xmlui/bitstream/handle/20.500.12416/3396/Nazligul%2C%20Merve%20Denizci%3B%20Y%C4%B1lmaz%2C%20Murat%3B%20G%C3%BCle%C3%A7%2C%20Ula%C5%9F.pdf?sequence=1&isAllowed=y
Ward, A. E., Baruah, B. J., & Jackson, N. (2016, November). The assessment of engineering student public speaking ability: What, how and issues. In International Conference on Engineering Education and Research. York. http://eprints.whiterose.ac.uk/112390/1/Public_Speaking_formatted_v2.pdf
Questioning techniques
Slides (soon)
References
Anish, P. R., Balasubramaniam, B., Sainani, A., Cleland-Huang, J., Daneva, M., Wieringa, R. J., & Ghaisas, S. (2016, May). Probing for requirements knowledge to stimulate architectural thinking. In Proceedings of the 38th International Conference on Software Engineering (pp. 843-854). https://ieeexplore.ieee.org/document/7886961
Bjarnason, E., Wnuk, K., & Regnell, B. (2011, August). Requirements are slipping through the gaps?A case study on causes & effects of communication gaps in large-scale software development. In 2011 IEEE 19th international requirements engineering conference (pp. 37-46). IEEE.
Ferrari, A., Spoletini, P., Bano, M., & Zowghi, D. (2019, September). Learning requirements elicitation interviews with role-playing, self-assessment and peer-review. In 2019 IEEE 27th International Requirements Engineering Conference (RE) (pp. 28-39). IEEE. https://www.researchgate.net/profile/Alessio_Ferrari2/publication/337797663_Learning_Requirements_Elicitation_Interviews_with_Role-Playing_Self-Assessment_and_Peer-Review/links/5e0a168b92851c8364a6cc71/Learning-Requirements-Elicitation-Interviews-with-Role-Playing-Self-Assessment-and-Peer-Review.pdf
Smith, A., (2017, June). Do you ever get frustrated with your Junior Developer(s)? Dev.to. https://dev.to/andrewsmith1996/do-you-ever-get-frustrated-with-your-junior-developers-b84
Intrapersonal communication
Slides (soon)
References
Deveci, T., & Nunn, R. (2017). Intrapersonal communication as a lifelong learning skill in engineering education. Journal of Higher Education, 7(1). http://yuksekogretim.org/Port_Doc/YOD_2018001/YOD_2018001007.pdf
Gainsburg, I., & Kross, E. (2020). Distanced self-talk changes how people conceptualize the self. Journal of Experimental Social Psychology, 88, 103969. https://www.sciencedirect.com/science/article/pii/S0022103119303531?casa_token=2AEl-zkLGTwAAAAA:KlaCZmLyBKHs0M5sJzIRn80MVirFgzzeZ-v58Db5L2kqzYshf9ufBxx361oFXl9NdJdiAnk1LlY
Niga, M. J., Wibowo, M. E., & Purwanto, E. (2019). The Effectiveness of Group Counseling with Games and Self-talk Technique to Reduce Communication Apprehension. Jurnal Bimbingan Konseling, 8(4), 118-124. https://journal.unnes.ac.id/sju/index.php/jubk/article/view/30542
Shadinger, D., Katsion, J., Myllykangas, S., & Case, D. (2020). The Impact of a Positive, Self-Talk Statement on Public Speaking Anxiety. College Teaching, 68(1), 5-11.