Bibliografia
Principal
- Juran's Quality Handbook: The Complete Guide to Performance Excellence: Defeo, J.E. 2017 McGraw Hill
- The Essential Deming: Leadership Principles from the Father of Quality. : Deming, W.E. 2013 McGraw Hill
- LEAN SIX SIGMA: Para Qualquer Negócio. (Portuguese Edition). : Castro, R.A. 2016 IST Press