Bibliografia na Internet
Cap. 1
Global Operations with the DIAD IV (video)
UPS's Next-Generation Mobile Devices Are Here (video)
Google Data Center Efficiency Best Practices (video)
Cap. 2
Walmart's Retail Link Supply Chain (video)
The Comcast Social Enterprise Story (video)
Social Enterprise: Transforming the Firm (video)
How FedEx Works: Inside the Memphis Super Hub (video)
Cap. 3
NBA: Competing on Global Delivery with Akamai OS streaming (video)
IT and Geo-mapping help a small business succeed (video)
Cap. 4
Data mining for terrorists and innocents (video)
Cap. 9
What is Workday: Enterprise Software as a Service (SaaS) (video)
Workday: Mobile Solutions for iPad (video)
Evolution Homecare manages patients with Microsoft Dynamics CRM (video)
Sinosteel strengthens business management with ERP applications (video)
Cap. 12
FreshDirect uses business intelligence to manage its online grocery (video)
Business intelligence helps the Cincinnati Zoo work smarter (video)