Bibliografia
Principal
- Integrated Management of Networked Systems—Concepts, Architectures and Their Operational Application: H.G. Hegering, S. Abeck, B. Neumair 1998 Morgan Kaufmann
- Foundations of Service Level Management: R. Sturm, W. Morris e M. Jander 2000 SAMS
- SNMP SNMPv2 and RMON - A Practical Network Management: William Stallings 1999 SNMP SNMPv2 and RMON