Day (Wednesdays) | Week Topic |
| - Chapter 01 - Course Presentation & Introduction to BPM
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| - Chapter 02 - Process Identification
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| - Chapter 03 - Essential Process Modeling
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| - Case Study. BPM at Caixa Geral de Depóstios
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| - Chapter 04- Advanced Process Modeling
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| - Chapter 05 - Process Discovering
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| - Chapter 06-Qualitative Process Analysis
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| - Chapter 07-Quantitative Process Analysis
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| - Chapter 08-Process Redesign
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| - Chapter 09-Process Automation
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| - Chapter 10-Process Intelligence
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