Bibliografia
Principal
- Fundamentals of Business Process Management:
Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers
2013
Springer
- BPMN Method and Style: A levels-based methodology for BPM process modelling and improvement using BPMN 2.0:
Bruce Silver
2009
Cody-Cassidy Press
- Process Mining:
Wil M.P. van der Aalst
2011
Springer
- Business Process Management:
Mathias Weske
2012
Springer
- Fundamentals of Business Process Management:
Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers
2013
Springer
Secundária
- BPMN Method and Style: A levels-based methodology for BPM process modelling and improvement using BPMN 2.0:
Bruce Silver
2009
Cody-Cassidy Press
- Process Mining:
Wil M.P. van der Aalst
2011
Springer