Bibliografia
Principal
- Business Process Management: The Third Wave. :
H Smith, P. Fingar
2003
Meghan-Kiffer
- In Search Of BPM Excellence:
S. Towers, P. Fingar
2005
Meghan-Kiffer Press
- Business Process Engineering:
D. Miers, C-T Colin
1996
Kogan Page
- Business Modeling with UML:
H. Eriksson, M. Penker
2001
OMG Press
- Workflow Management:
W. Aalst, K. Hee
2002
MIT Press
- Object-Process Methodology:
D. Dori
2002
Springer Verlag,
- Business Process Implementation for IT Professionals and Managers:
T. Walford
1999
Artech House
Secundária
Não foi definida bibliografia secundária
