Sumários
Complaints and conflicts (aula online)
31 março 2020, 15:00 • Sofia Sá
The science behind conflicts. Methods to deal effectively with customers complaints.
Complaints and conflicts (aula online)
30 março 2020, 17:30 • Sofia Sá
The science behind conflicts. Methods to deal effectively with customers complaints.
Complaints and conflicts (aula online)
30 março 2020, 15:30 • Sofia Sá
The science behind conflicts. Methods to deal effectively with customers complaints.
Training sessions (aula online)
26 março 2020, 18:00 • Sofia Sá
Methods and phases of training sessions. Preparing, conducting and implementing training sessions.
Training sessions (aula online)
26 março 2020, 16:00 • Sofia Sá
Methods and phases of training sessions. Preparing, conducting and implementing training sessions.