Bibliografia
Principal
- The Practice of System and Network Administration: Thomas A. Limoncelli, Christine Hogan 2001 Addison-Wesley
- Service Delivery? (ITIL Series): Office of Government Commerce 2001 Stationery Office
- Principles of Network and System Administration: Mark Burgess 2004 John Wiley & Sons
- Essential System Administration: Aeleen Frisch 2002 O'Reilly