Sumários
Intrapersonal communication
8 novembro 2021, 13:30 • Sofia Sá
Definition and its impact in our lives and communication skills
Negative intrapersonal communication: Definition and consequences
How to minimize negative intrapersonal communication
Questioning techniques (Holiday compensation - 1th November) (online class)
5 novembro 2021, 18:00 • Sofia Sá
Importance and Goal of asking questions
3 types of questions (Open, closed and probing questions)
Paraphrasing in questioning
The Funnel technique
How to use questioning in requirements gathering