Sumários
Effective Feedback (Holiday compensation - 5th October.) (online class)
14 outubro 2021, 18:00 • Sofia Sá
Feedback: Definition, scope and goals
Feedback effectiveness: Characteristics and consequences of in/effective feedback
Converting general feedback into specific feedback
Feedforward: Definition
Converting feedback into feedforward
How to solicit effective feedback
Non-verbal communication
13 outubro 2021, 18:30 • Roman Babynyuk
- Non-verbal communication: Definition, usage and its areas
- Mehrabian myth: Non-verbal vs. Verbal communication
- Consequences of inadequate non-verbal communication
- Non-Verbal communication good and bad practices